Microsoft previews what's coming in Dynamics 365 this October

Microsoft is adding more than 100 new features to its ERP / CRM products, in addition to presenting a new AI application for Sales.

Microsoft will today make available 238 pages of release notes for its upcoming October 2018 versions of its Dynamics 365 ERP and CRM applications.

Microsoft executives said last month that the company is moving towards a two-yearly update schedule for its Dynamics 365 online applications, in April and October, which are roughly the same as Office 365 ProPlus and Windows 10. twice a year. function updates. The Fall updates for Dynamics 365 will be launched between October 2018 and March 2019, authorities said.

Authorities recently revealed that Microsoft planned to make these notes available during the company's Business Applications Summit in Seattle, which begins today, July 23.

The next October update includes more than a hundred incremental updates for the core Dynamics Sales, Marketing, Customer Service, Portals, Omni-Channel Engagement Hub, Field Service, Project Service, Social Commitment, Finance and Operations, Talent , Retail and Business Central products and services.

The new Dynamics 365 AI for Sales application, which Microsoft officials demonstrated during this morning's presentation, aims to help sales teams use technologies, such as call sentiment analysis and risk warnings, to take proactive measures. This application will be in public preview from October 2018.

The company continues to work to more closely integrate Dynamics 365 with Microsoft Teams, SharePoint, LinkedIn, Microsoft Stream video platform, Azure, Azure IoT Central, Outlook and more.

The integration between the sales of Dynamics 365 with Teams, the analysis of LinkedIn's InMail relationships and the predictive scoring of potential customers will be in the public preview as of October. A preview of the integration between Microsoft Teams and Dynamics 365 for Sales will be available in October, as will deeper integration between LinkedIn and Dynamics 365 for Marketing, as well as between Skype and Microsoft Stream and Dynamics 365 for Talent.

Microsoft also continues to emphasize the applicability of its HoloLens augmented reality lenses with the company's commercial applications. Officials are making available as part of the integration of the October 2018 update, Remote Assist, the new hands-free video calls from Microsoft and Microsoft Layout, which allows space planners to design their spaces.

The company also continues to advance with its updated common data service, which is part of its "energy platform", with the October version of 2018.